PRIVACY POLICY NOTEAK.

At NOTEAK, we value your privacy. We only collect and process the personal data needed to provide our services securely and efficiently. We never sell your data to third parties. Read our full privacy policy to learn how we protect your information and your rights as a user.

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About This Privacy Policy

NOTEAK cares deeply about your privacy. We only process data that we need to provide and improve our services, and we handle all information about you with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the NOTEAK website (noteak.com) and all services accessible through it. It explains which personal data we collect, why and how we use it, with whom it may be shared, how long we retain it, and what rights you have.

This policy was last updated in March 2026. When a new version is published, all previous versions become invalid. If you have any questions, please contact us using the details at the end of this document.

 

Overview of Data Processing

The table below summarises the personal data we process, the purpose, and the legal basis under the General Data Protection Regulation (GDPR, Regulation 2016/679).

 

Purpose

Data processed

Legal basis (GDPR Art. 6)

Processing your order

Name, address, email, phone, payment info

Performance of contract (Art. 6(1)(b))

Shipping your order

Name, delivery address

Performance of contract (Art. 6(1)(b))

Customer service & complaints

Name, email, order details

Performance of contract (Art. 6(1)(b))

Invoicing & accounting

Name, address, order & payment details

Legal obligation (Art. 6(1)(c))

Email newsletter

Name, email address

Consent (Art. 6(1)(a))

Website analytics

IP address, browser, behaviour data

Legitimate interest (Art. 6(1)(f)) — with consent via cookie banner

Fraud prevention & legal compliance

Order & payment data

Legal obligation / legitimate interest (Art. 6(1)(c)(f))

 

Third-Party Data Processors

NOTEAK uses the following third-party services that process personal data on our behalf. Each is bound by a data processing agreement (DPA) or equivalent contractual obligations.

Webshop — WooCommerce

Our webshop runs on WooCommerce. Personal data you provide for our services is shared with this provider solely to deliver technical support and webshop functionality. WooCommerce will not use your data for other purposes and is contractually required to implement appropriate security measures including SSL encryption.

Hosting — Vimexx / AndersVimexx

Our webshop and website are hosted by AndersVimexx and Vimexx.nl. These providers process personal data on our behalf and do not use your data for their own purposes. They have implemented appropriate technical and organisational measures to prevent loss or misuse of your data, and are bound by confidentiality. Regular backups are made to prevent data loss.

Email & Newsletter — Klaviyo

We send our email newsletters and automated marketing emails using Klaviyo (Klaviyo, Inc.). We only add you to our mailing list with your explicit consent, which you can give by subscribing via our website. Every email contains an unsubscribe link. Once you unsubscribe, you will no longer receive marketing emails and your data will be removed from the active mailing list.

Klaviyo stores your name and email address securely and may use cookies and tracking technologies to measure email engagement and browsing behaviour on our website. Klaviyo is based in the United States; data transfers are covered by Standard Contractual Clauses (SCCs) in accordance with GDPR requirements. Klaviyo reserves the right to use anonymised data to improve its services.

Business Email — Vimexx

We use Vimexx for our regular business email. Vimexx has implemented appropriate security measures to prevent misuse, loss, and corruption of data. Vimexx has no access to the content of our inbox, and we treat all email communication confidentially.

Payment Processing — Mollie

We use Mollie B.V. to process payments. Mollie processes your name, address, contact details, and payment information (such as bank account or card number) to execute transactions. Mollie has implemented appropriate security measures to protect your data and is PCI DSS compliant. Mollie may use anonymised data to improve its services. Your payment data is not stored by NOTEAK.

Logistics & Fulfilment — Tijdvrij Fulfilment

Order fulfilment and warehousing is handled by Tijdvrij Fulfilment (Marconiweg 1, 4131 PD Vianen, Netherlands). To deliver your order, we share your name and delivery address with Tijdvrij. They use this information solely to fulfil your delivery and are contractually bound to handle your data in accordance with GDPR requirements.

Shipping Carriers — PostNL / DHL

Depending on your location and order, your package may be delivered by PostNL or DHL. Your name and delivery address are shared with the relevant carrier solely for the purpose of delivering your order. If the carrier engages sub-contractors, your data may be shared with them for the same purpose.

Update note: once the carrier arrangement with Tijdvrij Fulfilment is confirmed, update this section to reflect whether PostNL/DHL are engaged directly or via Tijdvrij.

Accounting — Snelstart

We use Snelstart for our administration and accounting. We share your name, address, and order details to manage sales invoices. Your data is transmitted and stored securely. Snelstart is bound by confidentiality and does not use your data for other purposes.

Reviews — Google

We collect reviews through Google. If you leave a review, you provide your name and email address to Google. Google shares this information with us to link your review to your order. If we invite you to leave a review, we share your name and email address with Google solely to send the invitation. Google has implemented appropriate security measures and may involve third parties in service delivery.

 

Cookies

What Are Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to make our website function correctly and to understand how visitors use it.

Cookie Categories We Use

Functional cookies (always active): These are necessary for the website to work. They enable shopping cart functionality, secure checkout, and session management. No consent is required for these cookies.

Analytical cookies (consent required): We use Google Analytics to gain insight into how visitors use our website. This service places cookies that track your browsing behaviour on our site. We only activate Google Analytics after you have given your consent via our cookie banner. You can withdraw consent at any time via the cookie settings on our website.

We use Google Analytics with IP anonymisation enabled. This means your full IP address is never stored or shared with Google.

Managing Cookies

You can manage or withdraw your cookie consent at any time via the cookie settings on our website. You can also configure your browser to block or delete cookies. Note that blocking functional cookies may affect the usability of our webshop.

 

Automatically Collected Data

When you visit our website, certain data is automatically collected by our hosting and analytics services, such as your IP address, browser type, operating system, and pages visited. This data is used to maintain and improve our website. Where this data is processed by Google Analytics, it is subject to your cookie consent as described above.

 

Retention Periods

We retain your personal data for as long as necessary for the purpose for which it was collected, subject to the following:

  • Customer account and order data: retained for as long as you are a customer, and up to 2 years after your last order or contact, unless you request deletion.
  • Invoices and financial records: retained for 7 years in accordance with Dutch statutory accounting obligations (Belastingdienst bewaarplicht).
  • Newsletter subscription data: retained until you unsubscribe, after which it is deleted from our mailing list within 30 days.
  • Cookie and analytics data: subject to the retention periods set by Google Analytics (default: 14 months).

If you request deletion of your data, we will action this within 30 days, except where retention is required by law (e.g. invoices).

 

Cooperation in Legal and Tax Investigations

In certain cases, NOTEAK may be legally required to share your data with government authorities in connection with tax or criminal investigations. If this occurs, we will comply with our legal obligations but will resist disclosure where legally possible and proportionate.

 

Your Rights

Under the GDPR, you have the following rights regarding your personal data. To exercise any of these rights, contact us at info@noteak.com. To prevent misuse, we may ask you to verify your identity before processing your request. We will respond within 30 days.

  • Right of access (Art. 15): you can request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): you can request correction of inaccurate or incomplete data.
  • Right to erasure / right to be forgotten (Art. 17): you can request deletion of your personal data, subject to legal retention obligations.
  • Right to restriction of processing (Art. 18): you can request that we limit how we process your data in certain circumstances.
  • Right to data portability (Art. 20): you can request your data in a structured, machine-readable format for transfer to another party.
  • Right to object (Art. 21): you can object to processing based on legitimate interest. If your objection is valid, we will cease processing.
  • Right to withdraw consent: where processing is based on consent (e.g. newsletter, analytics cookies), you can withdraw consent at any time without affecting the lawfulness of prior processing.

We do not use automated decision-making or profiling as described in Art. 22 GDPR.

You always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl if you believe your data is being processed unlawfully.

 

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. The most recent version will always be published on this page with the date of the last update. If changes affect the processing of previously collected data in a material way, we will inform you by email.

 

Contact

NOTEAK

Goede Reede 1

3845 MD Harderwijk

Netherlands

Email: info@noteak.com

Website: noteak.com

 

Privacy contact person: Marijn van der Poll

This privacy policy was last updated in March 2026 and applies to all personal data processed by NOTEAK in connection with the use of noteak.com and its services.