- Engineered for Gamers • 2-Year Warranty
At NOTEAK, we believe performance starts with comfort. Below you’ll find answers to common questions about our products, usage, and customization. Still need help? Contact our support team anytime.
Absolutely not. The Radiant technology is engineered to be completely seamless. The heating layer is deeply integrated beneath the surface, ensuring a perfectly flat, smooth glide without any bumps or uneven textures. You won’t know it’s heated until you feel the warmth.
The Noteak Radiant surface is designed for competitive gaming. It features a micro-textured cloth surface that strikes the perfect balance between Speed and Control. It is optimized for all modern optical sensors, ensuring pixel-perfect tracking regardless of the temperature settings.
No. The pad is designed to provide therapeutic warmth, not intense heat. The goal is to keep your hand muscles at an optimal temperature to prevent stiffness and improve reaction time, without inducing sweat. Most players find it improves their grip by keeping their hands dry and warm.
To deliver true heating performance (max 72W at 24V/3A), the Radiant connects via a dedicated power adapter to a standard wall outlet. It cannot be powered via USB. This dedicated power source ensures rapid heat-up times and stable warmth that standard USB connections simply cannot match.
The heating element integrated into the pad is fully waterproof and durable enough to withstand liquid spills or even submersion. However, the controller input port is electronic and not waterproof. So while cleaning the surface or spilling a drink is absolutely no problem, please ensure the connector port stays dry.
Yes, you can. Unlike cheap heated mats with stiff internal wires, the Noteak Radiant uses a flexible heating mesh. This allows you to roll up the pad (loosely) when you need to transport it to a tournament, LAN party, or office. Just ensure you do not fold or crease it sharply.
Yes! For safety and efficiency, the NOTEAK Radiant Heated Mouse Pad features an automatic shut-off timer. It powers down automatically after 4 hours of continuous use, so you never have to worry if you left it on.
Yes. The Noteak Radiant offers multiple heating levels (Low, Medium, High), allowing you to dial in the exact warmth that suits your environment and preference. You are in full control of your comfort.
We are currently finalizing the first batch. Pre-orders are expected to ship around January 2026. You will receive regular email updates on the production status and a tracking number as soon as your unit leaves our warehouse.
We stand behind our engineering. Every Noteak Radiant comes with a standard 2-Year Warranty covering any manufacturing defects in the heating element or surface materials. We also offer a 30-day satisfaction guarantee.
The Noteak Radiant comes in two form factors to suit your setup.
Radiant XL (900x400mm): An extended desk mat that holds both your keyboard and mouse for a unified look.
Radiant L (450x400mm): A dedicated mouse-only surface for competitive FPS layouts. Both versions feature a premium 4mm thickness for optimal comfort and wrist support.
Cold hands significantly reduce blood flow, causing stiff tendons and slower nerve transmission. This leads to inconsistent aim and delayed reaction times during intense gaming sessions. The Noteak Radiant maintains optimal hand temperature, ensuring your muscles remain loose and agile, giving you a measurable performance advantage and preventing fatigue.
While engineered for gaming performance, the Radiant is highly effective for comfort too. The consistent warmth helps improve blood circulation, which can provide significant relief for users who suffer from cold hands due to Raynaud’s phenomenon, arthritis, or general joint stiffness during colder months.
For orders within the EU and the USA (under $800), there are no extra costs. For customers in the UK, Switzerland, and Norway, local import duties and taxes may apply upon delivery. These are the responsibility of the customer.
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